Which of the following options best describes the goal of Six Sigma?

The goal of Six Sigma is to achieve near perfection in process quality by minimizing defects and variability in processes. This approach is grounded in data-driven decision-making and relies on statistical tools to identify and eliminate sources of errors or inefficiencies. By striving for high levels of quality and consistency, organizations are able to enhance their operational efficiency, reduce waste, and ultimately improve customer satisfaction.

This focus on achieving near perfection also sets Six Sigma apart from simply aiming for customer satisfaction or revenue maximization. While customer satisfaction is important, Six Sigma emphasizes that a robust, high-quality process inherently leads to higher levels of satisfaction. Moreover, aggressive marketing or slashing product prices do not align with the systematic, data-focused methodology that Six Sigma embodies. The core intent is to instill a culture of quality and continuous improvement within organizations.