What is the focus of the Define phase in Six Sigma?

The Define phase in Six Sigma is centered around identifying the problem and setting clear project goals. This initial phase is critical because it establishes a solid foundation for the entire improvement process. By defining the problem, the team gains a precise understanding of what needs to be addressed, which helps in aligning all team members on the project objectives.

In this phase, teams often utilize tools such as project charters, which outline the project scope, objectives, and stakeholders involved. Clear goals not only guide the direction of the analysis and improvement efforts but also help in measuring success later on. By clarifying the problem and the desired outcomes, teams ensure that subsequent phases of the Six Sigma methodology are focused and that resources are appropriately allocated to achieve the project's aims.

Ultimately, the Define phase sets the stage for successful project execution by ensuring everyone has a shared understanding of the issues at hand and what success looks like.