What could be an example of a data access issue?

Finding that important process metrics are not captured illustrates a data access issue because this scenario directly pertains to the availability and accessibility of necessary data needed for analysis. In Six Sigma and broader quality improvement initiatives, having access to comprehensive and accurate data is critical for informed decision-making and effective problem-solving. When key metrics are not being monitored or recorded, it hampers the ability to identify issues, track performance, and implement improvements in processes. This situation highlights a gap in data collection practices that can lead to incomplete understanding or misinformed decisions about process capabilities and efficiency.

Completion of a project ahead of schedule, receiving high satisfaction ratings from customers, and having more data than can be processed may indicate positive outcomes or challenges, but they do not fundamentally describe a problem related to accessing or capturing necessary data. Ultimately, option B captures the essence of a data access issue as it points to the lack of essential information rather than just a performance metric or an abundance of data.