In Lean Six Sigma, which action focuses on waste reduction?

The focus on waste reduction in Lean Six Sigma is most effectively captured by the action of continuously improving workflows. This approach emphasizes the identification and elimination of non-value-added activities in processes, thereby fostering an environment where efficiency is maximized, and waste is minimized.

Continuous improvement involves regularly analyzing workflows to find inefficiencies and areas for potential enhancements. This aligns with the core principles of Lean, which aims to streamline operations, reduce excess, and enhance value delivery to customers. By implementing continuous improvements, organizations can dynamically adapt their processes, contributing to a culture of ongoing efficiency and effectiveness in their operations.

In contrast, planning improvements primarily involves strategizing future enhancements, which may not immediately address current waste within workflows. Standardizing processes is about creating uniform practices that can help reduce variability, but it doesn't inherently focus on the elimination of waste itself. Improving customer feedback mechanisms is crucial for understanding customer needs and satisfaction but does not directly tackle the internal processes where waste might be occurring. Thus, continuous improvement of workflows directly targets waste reduction, making it the most appropriate choice.